By Michael P. Walsh
Special to the Voice
In accordance with state and local COVID-19 guidelines, Mayor Nancy R. Rossi has enhanced the phased reopening of City Hall to better serve residents.
Earlier this week, City Hall’s phase one reopening expanded to include additional hours and offices for in-person appointments on the first floor, Rossi said.
Phase two, which includes in-person appointments for second-floor offices, will take effect Monday, she said.
Under phase one, City Hall will be open for business Monday through Friday by appointment only and limited to the first floor.
Residents can make an appointment for the Building Department, assessor’s office, tax office and city clerk’s office from 9:30 a.m. to 4 p.m. weekdays by contacting the office at https://www.cityofwesthaven.com/directory.aspx. Appointments should be made by 3 p.m. the previous day.
Because the registrar of voters office operates on a part-time basis, residents can make an appointment from 9:30 a.m. to noon Monday and Friday and from 9:30 a.m. to 2 p.m. Tuesday, Wednesday and Thursday by contacting the office at https://www.cityofwesthaven.com/directory.aspx. Appointments should be made by 3 p.m. the previous day.
Those unable to make an appointment inside City Hall can do business at the service windows outside the assessor’s and tax offices on the Campbell Avenue side of the building and the window outside the city clerk’s office on the Savin Avenue side.
Under phase two, City Hall will be open for business Monday through Friday by appointment only and limited to the first and second floors.
To enter City Hall for an appointment, visitors must use the west entrance on the Savin Avenue side, wear face masks and show ID to the security guard, Health Director Maureen B. Lillis said.
Visitors must sign in with the guard, noting the time and location of the appointment, and sign out when business is done. They must also maintain social distancing, including staying 6 feet away from others, Lillis said.
Residents are encouraged to continue using online payments and the drop box at the 355 Main St. entrance of City Hall.
To request a free recycling bin, call the Department of Public Works at (203) 937-3585. A staff member will leave a bin with the guard at the west entrance.